Adelaide owned & operated · Since 2001

Local Adelaide IT, web & hosting support, built around your business — since 2001.

Q: How do WaTo's plans and pricing work?

Whatever suits your business. We offer fixed contracts, monthly retainers, prepaid blocks of hours, or simple hourly rates — you choose the model that fits, and we keep it transparent with no surprise bills.

Q: How quickly does WaTo respond?

You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Q: Does WaTo only do IT support?

No — IT & Digital, cyber security, websites and hosting via Whosts.au, business solutions and currency equipment, all from one local Adelaide team.

Q: What does it cost?

It depends on your size and the level of cover you need. We keep pricing simple and transparent with no surprise bills — call us for a tailored quote.

Your local Adelaide IT, web & hosting partner. When something breaks, you talk to the WaTo team — real people, not a call queue. 20+ years keeping South Australian business running — tailored to you, kept simple.

Call (08) 7123 0805

Managed IT Cyber Security Microsoft 365 Web & Hosting Web Design .au Domains Networks & Wi-Fi Currency machines Business advisory

John "Wato" Watson

Work with a real person Often in contact within hours of your request — if not within the hour Contract, retainer, blocks or hourly — your call

One partner, every angle

Managed IT, Cyber Security, Web & Currency — under one roof in Adelaide

WaTo Consulting looks after South Australian businesses end to end: managed IT support, cyber security, Microsoft 365, websites & hosting, business solutions and currency equipment. We keep it simple — and fix things for the future, not just patch them for today.

I need help with… Managed IT & support Cyber security A website or hosting Something's broken now

Sound familiar?

Most businesses only think about IT when it breaks

By then it's already costing you — in downtime, in risk, and in stress. That's where we come in.

It only gets attention when it breaks

Reactive support is expensive — in call-out fees and in the productivity you lose every time something stops working.

Is your data actually backed up?

"There's a backup somewhere" isn't a plan. We make sure your data is safe, tested and recoverable — so a bad day stays a small one.

Your provider closes tickets, not gaps

You're paying for a help desk when what you need is a partner who improves your business — not just patches it when it falls over.

You don't need a call queue. You need someone who answers the phone — and stays until it's sorted.

The WaTo character — your friendly Adelaide IT partner

The WaTo way

You're not a client — you're a partner

For 20+ years the WaTo team has done IT differently. We listen first, tailor every fix to your business, and explain it all in plain English — no jargon, no pressure, no call queues.

Listen first, act precisely — solutions built around how you actually work.
Keep it simple — plain English, no jargon and no over-engineering.
Fix it for the future — we solve the root cause and weigh what today's fix could cause tomorrow.
Proactive partnership — we prevent problems and bring ideas, not just patch and leave.

Book a free consult

How it works

Getting started is simple

Switching IT providers feels hard. It isn't — when you do it with us.

We audit your setup

We review your IT, security and current contracts, and tell you what's working, what's broken and what's a risk.

We build a plan

A clear, prioritised plan tailored to your business — what to fix first, what it costs, and no surprises.

We take care of it

Migration, security, support and ongoing management — handled, so you can get back to running your business.

Whosts.au — part of WaTo

Web, hosting & domains, by the same local team

Your website, your .au domain and your hosting — all under one roof in Adelaide, looked after by the same people who answer the phone for everything else.

Australian-owned hosting — your data stays onshore.
.au & .com.au domains — registered and managed for you.
Websites built & maintained — design, updates and support.
Free, no-stress migration — we move you over.

Explore Whosts.au See our web work

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company

WaTo Consulting

You wait in a call queue

A real person on the WaTo team answers

One rigid plan — take it or leave it

Contract, retainer, blocks or hourly — your choice

Patch it today, deal with it again later

Fix the root cause — and what it could cause next

Jargon and over-engineering

Kept simple and explained in plain English

IT only — you juggle other vendors

IT, cyber, web, business & currency under one roof

Hosting resold from someone else

Our own Australian hosting — Whosts.au

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au

Why clients choose us

Trusted by Adelaide business since 2001

★★★★★
"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."
SA Construct

★★★★★
"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."
Major Real Estate

★★★★★
"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."
RAF Group

★★★★★
"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."
Trymoss Engineering

★★★★★
"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."
Cummins Allison

★★★★★
"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."
Major Pub / Hotel

★★★★★
"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"
Mike, Mike Roberts Music

★★★★★
"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."
CRS Accessories

★★★★★
"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."
Lasers in Medicine, Adelaide

See the web work we've done →

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.