Local Adelaide IT support, cyber security, web and AI, built around your business since 2001.
When something breaks, you talk to the WaTo team, real people, not a call queue. 20+ years, tailored to you.
John "Wato" Watson
John "Wato" Watson
Managed IT, Cyber Security, Web & AI, under one roof in Adelaide
WaTo Consulting looks after South Australian businesses end to end: managed IT support, cyber security, Microsoft 365, websites & hosting, AI tools like Claude and Gemini and business solutions. For cash-handling businesses we also look after currency equipment. We keep it simple, and fix things for the future, not just patch them for today.
What do you need help with?
Sound familiar?
Most businesses only think about IT when it breaks
By then it's already costing you: in downtime, in risk, and in stress. That's where we come in.
You don't need a call queue. You need someone who answers the phone, and stays until it's sorted.
See managed IT plansIt only gets attention when it breaks
Reactive support is expensive: in call-out fees, and in the productivity you lose every time something stops working.
Is your data actually backed up?
"There's a backup somewhere" isn't a plan. We make sure your data is safe, tested and recoverable, so a bad day stays a small one.
Your provider closes tickets, not gaps
You're paying for a help desk when what you need is a partner who improves your business, not just patches it when it falls over.
You're not a client, you're a partner
For 20+ years the WaTo team has done IT differently. We listen first, tailor every fix to your business, and explain it all in plain English: no jargon, no pressure, no call queues.
- Listen first, act precisely. Solutions built around how you actually work.
- Keep it simple. Plain English, no jargon and no over-engineering.
- Fix it for the future. We solve the root cause and weigh what today's fix could cause tomorrow.
- Proactive partnership. We prevent problems and bring ideas, not just patch and leave.
Getting started is simple
Switching IT providers feels hard. It isn't, when you do it with us.
We check your setup
An IT health check, from $990: we review your IT, security and current contracts, and tell you what's working, what's broken and what's a risk.
We build a plan
A clear, prioritised plan tailored to your business: what to fix first, what it costs, and no surprises.
Talk it through with a real person
Not sure where to start? Call and tell us what's going on. No call queue, no script, no obligation.
Mon to Fri, 8:30am to 5pm
Specialists in the sectors we know best
We speak your language, with tailored IT, security and support for the industries we work in most.
Medical & Allied Health
Secure patient data, practice software and reliable Wi-Fi for GPs, clinics, physios and psychologists.
Learn more → ManufacturingManufacturing & Factories
Shop-floor PCs, ERP support, factory Wi-Fi and protection from ransomware.
Learn more → Early learningChildcare Centres
Secure classroom Wi-Fi, data protection and fast iPad/tablet support.
Learn more → HospitalityCafés & Venues: POS
POS setup, connectivity, layout rebuilds and receipt-paper supply.
Learn more → Retail / FOHRetail & Front of House
EFTPOS, stock systems, customer Wi-Fi and secure devices for shops and multi-site retailers.
Learn more → TradesConstruction & Site Services
On-site networks, secure remote access and rugged device fixes.
Learn more →Don't see your industry?
We work across plenty more. Tell us what you do and we'll tell you how we can help.
Ask us →
Web, hosting & domains, by the same local team
Your website, your .au domain and your hosting, all under one roof in Adelaide, looked after by the same people who answer the phone for everything else.
