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Website terms of use

This website is operated by WaTo Consulting Pty Ltd. By using this site you accept these terms of use.

General information only. Content on this site is provided for general information and does not constitute formal advice for your specific situation. Talk to us before acting on anything here — every business setup is different.

Intellectual property. All content, branding and imagery on this site remain the property of WaTo Consulting Pty Ltd or their respective owners, and may not be reproduced without written permission. Client names and logos appear with the permission of the businesses concerned.

Accuracy and liability. We take care to keep information current and accurate, but make no warranties as to completeness or fitness for a particular purpose, and accept no liability for loss arising from reliance on this site's content. Published pricing is indicative and subject to the current rates schedule and any agreement in place with your business.

Your information. How we handle information submitted through this site is covered by our privacy policy.

Service engagements. Work we perform for your business is governed by the invoice terms below and any specific agreement in place with your business. These terms are governed by the laws of South Australia.

Standard WaTo Consulting invoice terms and conditions

  1. Invoicing for Services. On or around the end of each month (unless otherwise specified), the Supplier must give the Customer an invoice for Service Charges and any additional charges for the month.
  2. Payment by the Customer. The Customer must pay each invoice in full within 7 days (unless specified on the invoice) after the date of the invoice.
  3. Interest on overdue amounts. If the Customer does not pay an invoice in full by its due date, the Supplier may charge interest on any overdue amount at the rate of 2% above the prime lending rate of the Customer's principal banker, calculated daily, from the due date until the date of payment. The parties agree that any interest paid under this clause is not a penalty but a reasonable pre-estimate of the loss incurred by the Supplier because of the Customer failing to comply with clause 2.
  4. Withholding Services for failing to pay. If the Customer does not pay an amount due under this agreement for more than 30 days after its due date, the Supplier may immediately stop providing Services to the Customer until the Customer pays all outstanding amounts. This is without prejudice to any other remedy that the Supplier may have in relation to this agreement.
  5. Retention of title. WaTo Consulting retains the title to all goods covered by an invoice until the amount due is paid in full.
  6. Charging Clause. The Customer hereby charges in favour of the Supplier the whole of its right, title and interest in and to all real estate and personal property in which the Customer has any interest, whether acquired as at the date of this agreement or subsequently, in respect of all monies which may fall due for payment by the Customer to the Supplier under this agreement.
  7. Tax exclusive. The Service Charges and any other charges payable to the Supplier under this agreement do not include any amount on account of any Tax payable by the Supplier.
  8. If Tax is payable. If any supply made under this agreement is subject to Tax, the Customer must pay the Supplier the Service Charge (or other charges) plus the Tax payable by the Supplier, at the same time as the Service Charges or other charges.

Questions about these terms? Contact us.

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
Cummins Allison CRS Accessories Emali Early Learning Centre Trymoss Engineering SA Construct Norwood Day Surgery Glenelg Psychology Flo Medical HAIMS Health Day Lawyers Munro Property Group Mike Roberts Music Olive Tree Food & Wine PLM Wines Kitchensmith Adelaide Appliance Gallery VIP Home Services Future You

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.