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Web & Hosting · API Integrations

API integrations and custom development in Adelaide

If your staff are copying data between systems, exporting spreadsheets to import somewhere else, or logging into five different platforms to do one job — there's a better way. We build API integrations and custom tools that connect your business systems so data flows automatically and your team can stop wasting time on manual workarounds.

What are API integrations?

An API (Application Programming Interface) is how two software systems talk to each other. An API integration connects those systems so they share data automatically — for example, when a customer fills out a form on your website, their details land straight in your CRM without anyone retyping them. Custom development takes it further, building bespoke tools and workflows when an off-the-shelf solution doesn't exist.

What we do

System-to-system integration

Connect your CRM, accounting, booking, inventory and other platforms so data moves between them automatically.

Custom web applications

Purpose-built tools for your business — portals, dashboards, calculators or workflow apps that do exactly what you need.

Payment gateway integration

Stripe, Square, eWAY and other payment systems connected to your website or application securely.

Accounting & CRM sync

Xero, MYOB, QuickBooks, HubSpot, Salesforce — we connect the tools you already use so they work together.

Automation & workflows

Repetitive tasks automated — lead notifications, invoice generation, stock updates, report emails and more.

Third-party API connections

Need to pull data from an external service or push it to a partner's system? We build and maintain the connection.

Who it's for

  • Adelaide businesses running multiple software systems that don't talk to each other.
  • Companies wasting staff time on manual data entry and spreadsheet exports.
  • Organisations needing a custom tool that no off-the-shelf product provides.
  • E-commerce businesses that want their website, stock, accounting and shipping to sync automatically.

How it works

  1. We map your current workflow. A look at your systems, where data lives, what's manual and what's causing headaches.
  2. We design the integration. A clear plan showing what connects to what, how data flows and what gets automated.
  3. Build and test. We develop the integration or custom tool, testing thoroughly with real data before anything goes live.
  4. Deploy and monitor. The integration goes live and we monitor it to make sure everything syncs correctly.
  5. Ongoing support. APIs change, systems update — we maintain the connection so it keeps working as your tools evolve.

Why WaTo for API integrations

  • We understand both the technical and business side — we build integrations that solve real problems, not show off technology.
  • Adelaide based since 2001 — we're here to maintain and support what we build, not hand it off and disappear.
  • Experience with the platforms Adelaide businesses actually use — Xero, MYOB, Microsoft 365, ServiceM8, simPRO and more.
  • We explain what we're building in plain English so you understand what you're getting.
  • One team for your website, hosting, IT and integrations — everything works together because one team built it.

API integration questions

What systems can you integrate?

If it has an API, we can connect it. We've worked with Xero, MYOB, Salesforce, HubSpot, Stripe, Square, ServiceM8, simPRO, Microsoft 365 and many more. If you're not sure, just ask — we'll tell you what's possible.

How long does an integration take?

Simple integrations can be done in a week or two. More complex multi-system builds typically take four to eight weeks. We'll give you a clear timeline upfront.

What happens if an API changes?

APIs do get updated from time to time. With an ongoing support arrangement, we monitor your integrations and update them when the connected services change.

Can you fix an integration someone else built?

Usually, yes. We can audit what's there, identify what's broken and either fix it or rebuild it properly.

Ready to connect your systems?

Tell us what's not talking to what and we'll work out the best way to fix it — no obligation.

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.