Adelaide owned and operated, IT & Digital + Web since 2001→

IT for architects, engineers and design studios in Adelaide

When a Revit model takes ten minutes to open or a drawing set won't sync before a deadline, the whole studio waits. We look after the workstations, the storage and the network that hold your project files, so your team can draw, render and issue on time from the office, home or site.

Last updated

The short answer

Architects, engineers and design studios need IT built around very large files. WaTo Consulting supports Adelaide design firms with CAD and BIM workstation specification and care, fast file storage on a NAS, server or cloud, remote access that works with big models, licence management, tested backups and secure file sharing with clients and consultants. We've been Adelaide-based since 2001.

IT for design firms

Design work pushes ordinary office IT past its limits. CAD, BIM and rendering software (AutoCAD, Revit, ArchiCAD, SketchUp, 12d and the like) needs workstations with the right graphics cards and plenty of memory. Project folders run to tens or hundreds of gigabytes, so cheap storage and slow Wi-Fi turn into hours lost every week. Cloud sync tools that suit a normal office can choke on big models or create conflicting copies. And project archives often have to be kept for years. Good IT for a design firm gets the right files to the right people quickly, wherever they're working, and makes sure nothing is ever lost.

What we do for design firms

CAD and BIM workstations

Workstations specified for the software you actually run, with the graphics card, memory and fast drives it needs, set up the same way every time and kept updated without breaking drivers.

Storage that handles big files

A NAS or server sized for your projects, fast wired networking to every desk, and cloud storage set up so large models sync properly instead of making conflicting copies.

Remote and site access

Secure remote access that works with heavy files, whether that's working on the office machine from home or syncing a project to a laptop for a site visit.

Licences and software

A list of who has which licence, renewals before they lapse and new staff set up with the right software on day one.

Backups and project archives

Live projects backed up offsite and kept separate from the network, finished projects archived where you can find them years later, and regular restore tests.

Sharing with clients and consultants

Secure ways to send and receive large drawing sets and models, without relying on staff's personal accounts or email attachments that bounce.

Who it's for

  • Architecture and interior design practices.
  • Civil, structural, building services and surveying firms.
  • Drafting, landscape and design studios working in CAD, BIM or 3D.
  • Firms whose file server, NAS or cloud sync can't keep up with the size of their projects.

How it works

  1. We look at how you work. The software you run, the size of your projects, where files live and how staff reach them from home and site.
  2. We find the slow and risky parts. Underpowered workstations, slow storage or Wi-Fi, sync conflicts and backups that haven't been tested. You get a plain-English report with costs.
  3. We fix what's costing the most time. Often that's storage and wired networking first, then workstation upgrades, done after hours or between deadlines.
  4. We look after it. Managed support for the studio: patching, monitoring, help desk, licence tracking and on-site visits when something needs hands.
  5. We plan ahead. Workstation replacement dates, storage growth and archive planning, so a big new project doesn't fill the server.

Why WaTo for design firms

  • We size workstations and storage for your software and your files, not for a typical office.
  • Changes are planned around your deadlines, not dropped on you the week a tender is due.
  • One team for the workstations, the storage, the network and the security.
  • Adelaide-based since 2001, with technicians who come on site.
  • Published rates, and real people answering the phone.

Design firm IT questions

Why do our Revit or CAD files take so long to open?

Usually it's the storage or the network, not the workstation. Large models opened over Wi-Fi, a slow NAS or a cloud sync tool that's still downloading will all feel slow. We test each part, then fix the slowest one first, which is often fast wired networking and better storage.

Should we keep project files on a NAS or in the cloud?

Many design firms do both: fast local storage in the office for live projects and cloud or offsite copies for remote access and backup. The right mix depends on your file sizes, internet speed and how much you work away from the office. See cloud vs on-premises.

What workstation do we need for CAD and BIM?

It depends on the software and the size of your models. We match the graphics card, processor, memory and drives to what you run, then set up each workstation the same way so staff can move between them. See device procurement.

How do we work on big models from home?

The usual options are a secure remote connection to the office workstation, or syncing the project to a capable laptop. Remote connection keeps files in one place and suits heavy models best. See VPN and remote access.

How long should we keep old project files?

Many firms keep project records for years because of contract, insurance and legal obligations, so check with your professional body or insurer. We set up an archive that's backed up, searchable and cheaper than keeping everything on the live server.

Services design firms use

Guides on this topic

Want the studio to stop waiting on files?

Tell us what's slowing you down, whether that's opening models, syncing or working from site, and we'll find the bottleneck and tell you what to fix first.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

Call Us Contact Us Help
Need help?Now?