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WaTo Consulting

Pub, hotel and venue IT support in Adelaide

Pubs and venues run on a web of technology — POS systems, gaming networks, EFTPOS terminals, CCTV, digital signage and guest Wi-Fi. When something drops out on a Friday night, you need someone who answers the phone and understands how a busy venue works. We've been supporting hospitality in Adelaide since 2001.

IT for pubs, hotels and venues

A modern pub or hotel runs dozens of connected systems. Your POS handles orders and tabs, your gaming network talks to the central monitoring system, EFTPOS terminals process payments, CCTV covers the floor and car park, and your guest Wi-Fi keeps patrons happy. These systems share a network, which means one poorly configured piece can bring down the lot. Venue IT needs to be reliable, properly segmented and supported by someone who knows what SwiftPOS, H&L and Ebet actually are.

What we do for pubs and venues

POS setup and support

We install and support SwiftPOS, H&L, Idealpos, OrderMate and other venue POS systems — hardware, software, tab management, reporting and troubleshooting.

Gaming network support

We set up and maintain the network infrastructure that connects your gaming machines to your central monitoring system (Ebet, Max, IGT). Proper cabling, switching and segmentation.

CCTV and security

Camera systems for bars, gaming rooms, entry points and car parks. Remote viewing for management, with recordings stored securely and retention policies that meet licensing requirements.

EFTPOS and payment systems

Terminal setup, POS integration, tap-to-pay and troubleshooting. We make sure your payment systems are connected, fast and reliable during peak trade.

Guest and staff Wi-Fi

Reliable Wi-Fi across the whole venue — bar, beer garden, function rooms and back of house. Separate networks for POS, gaming, staff and guests.

Digital signage and AV

Menu boards, promotional displays, live sport screens and function room AV — we supply, install and manage the screens and players.

Who it's for

  • Pubs and taverns across Adelaide with food, drink and gaming.
  • Hotels with accommodation, bars and function spaces.
  • Live music venues and event spaces.
  • Clubs and RSLs with gaming rooms and member systems.

How it works

  1. We survey your venue. POS, gaming network, EFTPOS, CCTV, Wi-Fi, cabling and internet — a full picture of what you've got and what needs attention.
  2. We put together a plan. What needs fixing now, what can wait and a flat monthly price that covers support, monitoring and maintenance.
  3. We install and configure. Hardware, cabling, network segmentation and software — done outside peak trading hours so you don't lose a shift.
  4. We're on call. POS down on a Saturday night? Gaming network issue? Call us. We prioritise venue emergencies because we know what's at stake.
  5. Ongoing management. Menu updates, new staff logins, seasonal changes, hardware replacements and reporting — all part of the deal.

Why WaTo for pubs and venues

  • We know venue tech — SwiftPOS, H&L, Ebet, gaming networks — not just generic office IT.
  • We understand that Friday night outages are emergencies, not Monday morning tickets.
  • Adelaide-based since 2001 with fast on-site response across the metro area.
  • We handle POS, gaming, CCTV, Wi-Fi and AV as one connected system.
  • Practical, honest advice — we won't sell you gear your venue doesn't need.

Pub and venue IT questions

Can you support our gaming network?

Yes. We set up and maintain the cabling, switching and network segmentation that connects your gaming machines to your CMS. We work with Ebet, Max and IGT systems.

Which POS system do you recommend for a pub?

It depends on your size and what you need. SwiftPOS and H&L are strong for larger venues with gaming, Idealpos suits mid-size pubs, and OrderMate works well for food-focused operations. We'll recommend the right fit.

Can you install CCTV that meets our licensing requirements?

We can. We design camera layouts that cover the areas your liquor licence requires, with recording retention periods that meet South Australian regulations.

Our Wi-Fi dies when the venue fills up — can you fix that?

Almost certainly. Venues need commercial-grade access points and proper network design. We survey the space, install the right gear and separate your traffic so POS and gaming aren't competing with guest Wi-Fi.

Ready to sort your venue's IT?

Tell us what's causing grief and we'll put together a plan that keeps your venue running — no cost, no obligation. Just need rolls or consumables? Order receipt paper online.

Call (08) 7123 0805 Request a quote

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
Cummins Allison CRS Accessories Emali Early Learning Centre Trymoss Engineering SA Construct Norwood Day Surgery Glenelg Psychology Flo Medical HAIMS Health Day Lawyers Munro Property Group Mike Roberts Music Olive Tree Food & Wine PLM Wines Kitchensmith Adelaide Appliance Gallery VIP Home Services Future You

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.