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VPN & remote access in Adelaide

Your team works from the office, from home, from client sites — sometimes all three in the same week. We set up secure VPN and remote access for Adelaide businesses so your people can reach files, systems and applications from anywhere without putting your data at risk. Properly configured, properly secured, and backed by a local team when something needs attention.

What is VPN and remote access?

A VPN (Virtual Private Network) creates an encrypted tunnel between a remote device and your office network, so data travelling over the internet is private and protected. Remote access is the broader setup that lets your staff securely connect to company files, email, line-of-business apps and desktops from outside the office. Done right, it feels like sitting at your desk — done wrong, it's a security hole you can't see.

What we set up

Site-to-site VPN

Securely link two or more office locations so they share files and systems as if they're on the same network.

Remote worker VPN

Individual connections for staff working from home or on the road, with encryption and access controls built in.

Multi-factor authentication

A second step at login — an app prompt or a code — so a stolen password alone isn't enough to get in.

Remote desktop access

Let staff connect to their office PC or a terminal server from home, with the same apps and files they use at their desk.

Split tunnelling & policies

Control what goes through the VPN and what doesn't, so business traffic is secure without slowing down everything else.

Ongoing monitoring

We keep an eye on connection health, certificate expiry and unusual login attempts so nothing slips through quietly.

Who it's for

  • Adelaide businesses with staff who work from home or travel and need secure access to office systems.
  • Companies with multiple sites that need their networks linked securely without expensive dedicated lines.
  • Businesses handling sensitive data — client records, financial information, health data — that can't afford a leak.
  • Organisations moving to hybrid work and needing proper remote infrastructure instead of workarounds.

How it works

  1. We assess your needs. Who needs remote access, from where, to what systems — and what security requirements apply to your industry.
  2. We design the solution. The right VPN platform matched to your firewall, network and number of users — no over-engineering, no shortcuts.
  3. We configure and secure. VPN tunnels, user accounts, multi-factor authentication and access policies set up and tested end to end.
  4. We roll out to your team. Client software installed on each device, users walked through how to connect, and a guide provided for reference.
  5. We monitor and maintain. Certificates renewed, firmware updated and connection logs reviewed — so the VPN stays secure and keeps working.

Why WaTo for VPN & remote access

  • We configure VPNs that are actually secure — not just turned on with default settings and forgotten.
  • One team manages your VPN, firewall, network and IT — everything works together because the same people built it.
  • Adelaide owned since 2001 — we set up remote access for local businesses long before hybrid work was a buzzword.
  • We support your users directly when they can't connect, not just the server side — real help, not a ticket number.
  • Plain-English explanations so you understand what's protected and what the risks are.

VPN & remote access questions

Do we need a VPN if we already use cloud apps like Microsoft 365?

Cloud apps handle their own encryption, but if your team also accesses files on a local server, internal databases or line-of-business software, a VPN is still the safest way to connect. We'll assess what you actually need.

Will a VPN slow down my team's internet?

A properly configured VPN adds minimal overhead. We use split tunnelling where appropriate so only business traffic goes through the VPN — streaming and general browsing aren't affected.

Can I use the VPN on my phone or tablet?

Yes. Most modern VPN solutions support Windows, Mac, iOS and Android. We configure each device your team uses so the experience is consistent.

How secure is a business VPN compared to a consumer one?

Very different. A business VPN connects directly to your own network with your own encryption and access controls. Consumer VPNs route traffic through a third party's servers — that's not what you want for company data.

Ready to set up proper remote access?

Tell us who needs to connect and from where — we'll design a secure setup that fits your team and your budget.

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
Cummins Allison CRS Accessories Emali Early Learning Centre Trymoss Engineering SA Construct Norwood Day Surgery Glenelg Psychology Flo Medical HAIMS Health Day Lawyers Munro Property Group Mike Roberts Music Olive Tree Food & Wine PLM Wines Kitchensmith Adelaide Appliance Gallery VIP Home Services Future You

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.