Adelaide owned and operated, IT & Digital + Web since 2001→

Point-of-sale & receipt solutions for Adelaide businesses

Your POS system is the engine room of your daily trade. When it works well, you don't think about it. When it doesn't, everything slows down. We help Adelaide retailers, cafes, restaurants and service businesses choose the right POS setup, get it installed properly, and keep it running, including receipt printers, terminals, and the back-end that ties it all together.

Last updated

On-site work from $180 an hour, Adelaide metro travel included. Remote work from $115 an hour. See all our prices

The short answer

Adelaide cafes, restaurants, retailers and service businesses can get help choosing a point of sale system from WaTo Consulting, which then installs terminals and receipt printers, loads products or menus and links sales to Xero or MYOB. Staff are shown how to use it, and support continues when something goes wrong during trade.

What are POS & receipt solutions?

A point-of-sale system handles your transactions: taking payments, printing receipts, tracking sales and managing stock. Modern POS setups do a lot more than an old cash register: they connect to your accounting software, manage customer loyalty, split bills, handle multiple payment types, and give you real-time sales data. Receipt solutions cover everything from thermal printers to digital receipts and integration with your existing workflows.

What we cover

System selection

We help you choose a POS platform that fits your business (retail, hospitality or services) without overpaying for features you won't use.

Hardware setup

Terminals, tablets, receipt printers, barcode scanners and cash drawers sourced, configured and installed at your counter.

Software configuration

Menu or product setup, tax rates, payment types, staff logins and reporting, all configured before you open the doors.

Accounting & stock integration

We connect your POS to Xero, MYOB or your inventory system so data flows automatically.

Receipt customisation

Branded receipts, digital receipt options, and setup for kitchen or bar printers in hospitality venues.

Ongoing support

When something goes wrong mid-service, you need someone who picks up the phone. That's us.

Shout-out

Our clients, our shout-out

We look after their tills, EFTPOS and paper rolls. They look after Adelaide's coffee. Go give them a follow.

Who it's for

  • Cafes, restaurants and bars that need a reliable hospitality POS with kitchen printing.
  • Retail shops that want proper stock tracking, barcode scanning and sales reporting.
  • Service businesses (salons, clinics, trades) that need appointment and payment handling in one place.
  • Any Adelaide business replacing an old or unreliable POS system.

How it works

  1. Understanding your business. We learn how you trade: what you sell, how you take payments, what reporting you need.
  2. System recommendation. We shortlist POS platforms and hardware that match your workflow and budget, then talk you through the options.
  3. Setup & configuration. We install the hardware, load your products or menu, set up integrations and configure everything before go-live.
  4. Staff walkthrough. We show your team how to use the system: taking orders, processing refunds, running end-of-day reports.
  5. Ongoing support. We're on call for troubleshooting, updates and changes as your business evolves.

Why WaTo for POS solutions

  • If the POS stops mid service, you ring us and talk to someone who knows your setup.
  • We're independent, so we recommend the right platform for you, not the one that pays us a commission.
  • One local team for POS, networking, IT and more, with one number to call when something plays up.
  • We understand Adelaide retail and hospitality: the pace, the expectations, the local setup.
  • Adelaide owned since 2001, supporting businesses from the CBD to the suburbs.

POS & receipt questions

Which POS system do you recommend?

It depends on your business. For hospitality, platforms like Mr Yum, OrderMate and SwiftPOS are popular in Adelaide. For retail, Lightspeed or POSApt are solid options. We'll recommend based on your specific needs.

Can you set up our POS to talk to Xero?

Yes. Most modern POS platforms integrate with Xero and MYOB. We'll set up the connection so your sales data flows through automatically.

What if our POS goes down during a busy service?

Call us. We understand that a POS outage during trade is urgent and we prioritise getting you back up and running.

Can you move our data from our old system?

In most cases, yes. We can migrate product lists, customer data and historical sales where the old system allows it.

Jobs we've done like this

Guides on this topic

Ready for a POS system that just works?

Tell us what you're running now and we'll help you find something better, or get the most out of what you've got. Just need rolls or consumables? Order receipt paper online.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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