IT & Digital services in Adelaide

The whole IT side of your business, looked after by one local team who answer the phone.

This is the core of what WaTo does: keeping Adelaide businesses running day to day. That covers fully managed IT with monitoring, patching and a flat monthly fee, helpdesk and remote support when something just needs fixing, and everything in between — ad-hoc callouts, after-hours cover and co-managed setups alongside your own staff.

Under the hood it’s the same stack most businesses live on: Microsoft 365 and Google Workspace set up properly, networks and Wi-Fi that reach the whole building, servers and cloud hosting, phones, printers and the fleet of devices your team works from. Browse by category below, or if something’s broken right now, log a service call.

Managed & Support

Managed IT Services

Hand your IT over to a local Adelaide team that actually picks up the phone. We monitor your systems, keep things patched and secure, and sort problems befor...

Help Desk & Remote Support

When something breaks or stops working, you need it fixed now — not after a two-hour wait on hold. Our Adelaide-based help desk picks up the phone, connects ...

On-Call & Ad-Hoc Support

Not every business needs a monthly IT plan — sometimes you just need someone good to call when something breaks. Our on-call service gives you access to an e...

After-Hours Cover

Your business doesn't always stop at five o'clock — and neither should your IT support. Whether it's a server down on a Saturday, a security alert at midnigh...

Co-Managed IT

Your IT person is good at their job — but they can't be an expert in everything, available around the clock, and still get through their project list. Co-man...

IT Consulting & Strategy

Good IT shouldn't be guesswork. We sit down, look at what you've got, figure out what's holding you back, and build a plan that actually makes sense for your...

Data Recovery

When a drive fails or files disappear, the priority is getting your data back without making things worse. We assess the situation, tell you honestly what's ...

Microsoft 365 & Google

Microsoft 365

Get Microsoft 365 set up properly — email, Teams, files and security that just work — and looked after by a local Adelaide team who answer the phone. We hand...

Google Workspace

Get Google Workspace set up properly — business email, shared drives, video calls and documents that your whole team can actually use — and looked after by a...

Microsoft Teams

Get Microsoft Teams set up so your team can actually use it — calls, chat, meetings and file sharing that work together, not against each other. We handle th...

SharePoint & OneDrive

Get SharePoint and OneDrive set up so your files are organised, shared safely and available from anywhere — not scattered across desktops, USB drives and ran...

Email Migration

Moving business email is one of those jobs that sounds simple until something goes wrong. We migrate Adelaide businesses to Microsoft 365, Google Workspace o...

Backup & DR

If your server died tomorrow morning, how long before your team could work again? We set up backup and disaster recovery that actually gets tested — local co...

Infrastructure & Networking

Network Management

Your network is the backbone of everything your team does — email, files, phones, the lot. We keep Adelaide business networks running properly with hands-on ...

Network Cabling

Good cabling is the foundation everything else sits on — your internet, phones, Wi-Fi, security cameras, the lot. We install structured cabling that's done p...

UniFi Deployment

Patchy Wi-Fi costs your team time every single day. We deploy Ubiquiti UniFi systems across Adelaide offices, warehouses, retail spaces and multi-site busine...

Wi-Fi Heatmapping

Before you buy more access points or move your router again, find out what's actually happening with your wireless signal. We survey Adelaide offices, wareho...

VPN & Remote Access

Your team works from the office, from home, from client sites — sometimes all three in the same week. We set up secure VPN and remote access for Adelaide bus...

Router & Firewall Config

A properly set up firewall is the front door to your business network — and most of the ones we see have been left on default settings. We configure routers ...

Cloud & Virtualisation

Azure & Cloud Hosting

Move your servers and infrastructure to Microsoft Azure or other cloud platforms — without the complexity of managing it yourself. We set up, migrate and loo...

Server & Virtualisation

Get more out of the hardware you have — or move to virtual servers in the cloud — without the complexity or the big price tag. We set up, migrate and manage ...

Proxmox Virtualisation

Proxmox lets you run multiple virtual servers on a single physical machine — same performance, far less hardware, and none of the licensing costs that come w...

Cloud & Collaboration

Get your team working together from anywhere — office, home or site — with cloud tools that are set up properly and actually make the day easier, not harder....

AI for Business

AI isn't just for big corporates with research departments. There are practical, affordable tools that can save your Adelaide business real time and money ri...

Devices & Equipment

PC Deployment

New starter on Monday? Office moving next month? We handle the full cycle — sourcing the right hardware, loading your apps and settings, delivering it to the...

Device Procurement

Buying business IT gear shouldn't mean guessing specs at a retail store or waiting weeks for the wrong thing to arrive. We source the right hardware for what...

Hardware Repairs

A dead laptop on a Monday morning shouldn't mean a lost day. We repair and upgrade business desktops, laptops, servers and peripherals — and we'll tell you s...

Mobile Device Support

Your team's phones and tablets are business tools, not just personal gadgets. We set up, secure and support the mobile devices your staff rely on every day —...

Printer Support

Printers cause more helpdesk calls than almost anything else — and they always pick the worst time to stop working. We set up, troubleshoot and look after pr...

Communications

VoIP & PBX Phone Systems

The old copper phone network is done. If your business is still running legacy handsets or paying too much for calls, it's time to move to VoIP. We set up cl...

On-Site Field Services

Some things can't be fixed over the phone. When you need someone on-site — to set up new gear, move an office, sort out cabling or troubleshoot something stu...

More specialist services

Microsoft 365 Management

A hands-on service for businesses that already use Microsoft 365 and want a real person to keep it tidy, secure and working.

Google Workspace Management

A practical ongoing service for businesses that use Google Workspace but do not want the owner to be the accidental IT administrator.

Microsoft 365 Security Hardening

A focused tidy-up of the security settings that are too often left at their defaults after Microsoft 365 is first switched on.

Microsoft 365 Licence Review

A plain-English review for businesses unsure whether their Microsoft 365 licences still fit the way they work.

Microsoft 365 Tenant-to-Tenant Migration

A carefully planned move between Microsoft 365 tenants when ownership, company structure or the business name changes.

Google Workspace to Microsoft 365 Migration

For businesses ready to move from Google Workspace into Microsoft 365 without treating email, files and staff access as an afterthought.

Microsoft 365 to Google Workspace Migration

For businesses moving to Google Workspace and wanting the email, files, domains and people side handled carefully.

Microsoft 365 Backup & Recovery

A dedicated backup service for the business data held in Microsoft 365, with recovery planned before a deleted file or mailbox becomes urgent.

Shared Mailbox & Shared Inbox Setup

Set up shared business addresses so enquiries do not live in one person's inbox or disappear when staff change.

Email Deliverability & Domain Authentication

For businesses that need their legitimate email to reach customers and want the technical domain settings explained in plain English.

New Business IT Setup

A single starting point for a new business that needs its technology set up professionally instead of pieced together over time.

Office Move IT Setup

Move premises without leaving your team unable to work on the first day in the new office, shop, clinic or venue.

Changing IT Provider

A calm, structured handover for businesses that need to change IT provider without making their technology a hostage to the old arrangement.

IT Takeover & Documentation

For businesses that do not know exactly what they own, who has access or how their important technology is configured.

Virtual IT Manager

A practical technology lead for businesses that need someone to own the bigger IT picture as well as solve day-to-day issues.

Emergency Business IT Support

Rapid help when a technology problem is stopping the business from trading, communicating or accessing the systems it needs.

Remote Work IT Setup

Set up a practical hybrid work environment so staff can work safely and reliably from home, site or the office.

New Employee IT Setup

Make new starters productive from their first morning with the right account, device, access and business tools ready to go.

Secure Employee Offboarding

A controlled process for when staff leave so business email, files, devices and customer information remain with the business.

IT Asset Management

Know what technology the business owns, who has it and when it needs attention before it fails at the wrong time.

Business Internet & NBN Setup

Help choose and set up business internet that fits the way an office, shop, clinic or venue actually operates.

Internet Failover & 4G/5G Backup

Keep the business connected when the primary internet service goes down, with a fallback planned before an outage.

Business Wi-Fi Upgrade

A focused Wi-Fi improvement service for workplaces where coverage, speed or reliability is getting in the way of work.

Guest Wi-Fi for Business

Offer customers and visitors Wi-Fi without giving them a path into the business network or its devices.

Meeting Room Technology Setup

Make meetings less painful with rooms that are simple to join, easy to hear and ready for staff and clients.

Microsoft Intune Device Management

Use Microsoft Intune to manage business devices more consistently without manually touching every laptop and phone.

Apple Device Management for Business

Set up and manage business-owned Apple devices so they are useful to staff without becoming an unmanaged security risk.

Scan-to-Email & Printer Workflow Setup

Solve the everyday document jobs that stop working after an email or network change: scanning, printing, relays and shared access.

Microsoft Teams Phone Systems

Use Microsoft Teams for business calling when your team needs phones, queues and reception features alongside everyday collaboration.

Access Control Systems for Business

Set up practical access control so the business can manage who gets into which areas and when.

Mobile Device Security for Business

Protect business information on the mobiles and tablets staff use every day, whether the devices are company-owned or approved personal devices.

Microsoft Copilot Readiness

Prepare Microsoft 365 data, permissions and staff expectations before turning Copilot loose in the business.

AI Policy, Governance & Staff Training

Create practical rules and training so staff can use AI tools productively without casually exposing business or customer information.

Multi-Site Business Technology

Bring multiple locations under a consistent technology approach without pretending every site has the same needs.

IT Support for Accounting Firms

Technology support for accounting and bookkeeping teams that handle sensitive client information and cannot afford messy access, unreliable files or email tr...

IT Support for NDIS & Disability Services

Technology support for care and disability-service teams that need reliable mobile work, clear communication and sensible protection for client information.