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Real estate and property IT support in Adelaide

Real estate runs on relationships and speed — and behind both sits a stack of tech. CRM, property management platforms, email marketing, listing portals and mobile access for agents on the road. We look after the IT so your team can focus on listings, opens and settlements instead of fighting with their laptop.

IT for real estate

A real estate office depends on its CRM for leads and contacts, its property management platform for rent rolls and trust accounting, and its email for everything in between. Agents need mobile access from inspections and auctions. Listings need to sync to realestate.com.au and Domain without errors. Trust account data needs to be secure and backed up. When any of this breaks down, deals stall and landlords start asking questions.

What we do for real estate

CRM and sales platform support

We support Rex, Agentbox (Reapit Sales), Eagle and other real estate CRMs — setup, integrations, troubleshooting and making sure leads don't fall through the cracks.

Property management platform support

Console Cloud, PropertyTree, PropertyMe and Palace — we handle installs, updates, integration with your trust accounting and day-to-day troubleshooting.

Email and marketing

Microsoft 365 or Google Workspace set up properly with signatures, shared mailboxes, distribution lists and integration with your email marketing tools.

Mobile access for agents

Phones, tablets and laptops configured so agents can access CRM, email and documents from inspections, auctions and the car — securely.

Listing portal integration

We make sure your listings sync correctly to realestate.com.au, Domain and other portals so photos, descriptions and prices are accurate across every platform.

Backup and trust account security

Automated backup of your trust accounting data and client records, with proper access controls and encryption to protect sensitive financial information.

Who it's for

  • Sales-focused real estate agencies across Adelaide.
  • Property management firms with rent rolls and trust accounts.
  • Boutique agencies that need reliable tech without a big IT budget.
  • Multi-office agencies that want consistent systems across locations.

How it works

  1. We review your setup. CRM, property management platform, email, network, devices and security — a full picture of where things stand.
  2. We recommend improvements. What needs fixing, what's working fine and a flat monthly price for ongoing support. No jargon, no upselling.
  3. We get it sorted. Integrations fixed, security tightened, backup set up and devices configured — usually done outside office hours.
  4. Day-to-day support. Call us when something breaks, when a new agent starts, or when you need help with your CRM. We're quick and we speak plain English.
  5. Regular check-ins. Quarterly reviews to make sure your systems keep up with your growth, portal changes and new staff.

Why WaTo for real estate

  • We know the platforms — Rex, Agentbox, Console, PropertyTree — not just generic IT.
  • We understand that agents are mobile and need tech that works from the car, the auction and the open home.
  • Adelaide-based since 2001 with on-site support across the metro area.
  • We handle CRM, email, property management and networking as one connected system.
  • Straightforward pricing that works for agencies of all sizes.

Real estate IT questions

Do you support Rex and Agentbox?

Yes. We handle setup, integrations, troubleshooting and ongoing support for both platforms, plus Eagle and other real estate CRMs.

Can you set up mobile access for our agents?

Absolutely. We configure phones, tablets and laptops so your agents can access CRM, email and documents securely from anywhere — inspections, auctions, open homes.

How do you protect our trust account data?

Automated backups, access controls, encryption and multi-factor authentication. We make sure your trust accounting data is secure and recoverable.

Can you help us move to a new CRM?

Yes. We plan the migration, move your data, set up integrations with portals and accounting, and train your team so the transition is as smooth as possible.

Ready to sort your agency's IT?

Tell us what's slowing your team down and we'll show you how the right IT setup can keep your listings, leads and rent roll running smoothly — no cost, no obligation.

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
Cummins Allison CRS Accessories Emali Early Learning Centre Trymoss Engineering SA Construct Norwood Day Surgery Glenelg Psychology Flo Medical HAIMS Health Day Lawyers Munro Property Group Mike Roberts Music Olive Tree Food & Wine PLM Wines Kitchensmith Adelaide Appliance Gallery VIP Home Services Future You

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.