IT & Digital · Data Recovery

Data recovery for Adelaide businesses

When a drive fails or files disappear, the priority is getting your data back without making things worse. We assess the situation, tell you honestly what's recoverable, and handle the process properly from start to finish. Local Adelaide service — your data stays local, and you deal with a real person the whole way through.

What is data recovery?

Data recovery is the process of retrieving files from storage devices that have failed, been corrupted or had data accidentally deleted. That could be a hard drive that's stopped working, an SSD that's gone unresponsive, a RAID array with failed disks, or a USB drive with corrupted files. The methods range from software-based recovery for logical faults to specialist techniques for physically damaged drives.

What we recover

Hard drive recovery

Failed, clicking or unresponsive hard drives assessed and recovered using appropriate tools and techniques.

SSD recovery

Solid-state drives that have failed or become unreadable — different technology to spinning drives, requiring different methods.

RAID & NAS recovery

Multi-disk arrays rebuilt and data recovered from degraded or failed RAID configurations and NAS appliances.

Deleted file recovery

Accidentally deleted files or formatted drives recovered where the data hasn't been overwritten.

USB & external storage

USB flash drives, external hard drives and memory cards with corrupted or inaccessible data.

Backup verification

Once your data is recovered, we help you set up proper backups so you don't end up in the same spot again.

Who it's for

Businesses that have lost access to important files due to a hardware failure or accidental deletion.
Companies with a failed server or NAS that need their data back before they can get working again.
Anyone who's been told their drive has failed and wants an honest assessment before committing to a recovery.
Businesses that got caught without proper backups and need to recover what they can.

How it works

Contact us immediately. The sooner you stop using the affected device, the better the chances — call or email and we'll tell you what to do (and what not to do).
Initial assessment. We examine the device, identify the type of failure, and give you an honest assessment of what's likely recoverable.
Quote before we proceed. You get a clear quote based on the assessment — no surprises, and no charge if we can't recover your data on standard jobs.
Recovery. Data recovered using the appropriate method for the fault type, with your files copied to a clean device.
Handover and prevention. Your recovered data returned securely, and we discuss backup options so this doesn't happen again.

Why WaTo for data recovery

Honest assessment upfront — if we don't think we can recover it, we'll tell you before you spend a cent.
Your data stays local in Adelaide — we don't ship drives interstate unless specialist intervention is needed, and we'll explain why.
We handle the recovery and the prevention — once your data is back, we set up proper backups.
One point of contact throughout — you deal with the same person, not a call centre.
Adelaide owned since 2001, trusted by local businesses with their most important files.

Data recovery questions

How much does data recovery cost?

It depends on the type and severity of the failure. Simple logical recoveries — like deleted files or minor corruption — typically start from a few hundred dollars. Physical failures or RAID rebuilds cost more. We assess the device first and give you a fixed quote before any recovery work begins.

How long does data recovery take?

Most straightforward recoveries are completed within two to five business days. Complex cases involving physical damage or RAID arrays can take longer. If it's urgent, let us know and we'll prioritise where possible.

Should I try recovery software myself first?

If the drive is physically failing — making clicking noises, not being detected, or running very slowly — don't. Running software on a physically damaged drive can make things worse. Call us first and we'll advise whether a DIY approach is safe for your situation.

What if you can't recover my data?

For standard jobs, if we can't recover your data, you don't pay for the recovery. We'll discuss this upfront during the assessment so you know exactly where you stand before any work starts.