Adelaide owned and operated
WaTo Consulting looks after the IT, security, web and business technology of South Australian businesses. One local team, one number to call, and a real person on the other end of it.
What we do
Most clients start with one of these and end up leaning on us across several: one team that knows your whole setup beats four vendors who don’t talk to each other.
How we work
Plain English
No jargon walls. We explain what’s going on and what it means for you.
Honest advice
What your business actually needs, including when the answer is “don’t buy anything”.
A real person
Call and you reach the team, not a queue. Partners, not clients.
One shared system
Every job lands where the whole team can see it, so nothing sits stuck in one inbox.
Why you can rely on us
A small Adelaide team that answers its own phone, backed by trusted partners around Australia. Here's what that means for your business.
Who you'll deal with
A small, experienced team at WaTo in Adelaide, so the people who know your setup are the ones who pick up. When a job needs hands on site interstate, we bring in trusted partners around Australia and stay your one point of contact.
Response times
Every agreement is built around the business, so your contract sets the exact times. As a starting point we work to common industry targets: critical outages within 1 hour, high priority within 4 business hours, normal requests by the next business day, and planned work as booked. See our service level agreement.
After hours
After-hours cover depends on your plan. Contract clients can usually reach someone, and planned after-hours work is booked in and done outside your trading hours. Voicemail and email are checked regularly out of hours too: if something comes in, we look, even when we're away. See after-hours IT cover.
Certificates and paperwork
Operating since 2001, with our ABN and company details at the foot of every page. We'd rather show you the work than a wall of badges, but if your board, insurer or a tender needs certificates, policies or evidence, talk to us and we'll sort out what you need.
Where we work
“Our IT consultant since 2010. Always quick to respond, and we’re very happy with our website and every system the team has looked after.”
Major Real Estate
Company details
- Business name
- WaTo Consulting Pty Ltd
- ABN
- 96 626 938 663
- ACN
- 626 938 663
- Established
- 2001, Adelaide
- Offices
- Beverley SA 500952-54 Howards Road Mile End SA 5031near the IceArenA Two offices close to the city, and most of our work happens at your place: call and we'll book a time to come to you.
- Phone
- (08) 7123 0805
- info@wato.com.au
