Adelaide owned and operated, IT & Digital + Web since 2001→

Backup & disaster recovery for Adelaide businesses

If your server died tomorrow morning, how long before your team could work again? We set up backup and disaster recovery that actually gets tested: local copies, cloud copies, and a plan your business can follow when something goes wrong. One local team looks after it, so there's no finger-pointing.

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The short answer

A backup is only useful if it restores. WaTo Consulting sets up local and cloud backups for Adelaide businesses, using Australian data centres where the backup service offers them, adds Microsoft 365 backup, monitors jobs daily and runs scheduled test restores, along with a written recovery plan your team can follow. Single files come back in minutes, and most full servers within a few hours.

What is backup & disaster recovery?

Backup is keeping copies of your business data (files, email, databases) so nothing is lost if hardware fails, someone deletes something, or ransomware hits. Disaster recovery is the plan for getting your business running again quickly when the worst happens. Together they answer two questions: is our data safe, and how fast can we be back up? We set up both so they work together, not as an afterthought.

What we cover

Local backup

On-site copies on dedicated hardware so restores are fast when you need a file back in minutes, not hours.

Cloud backup

Off-site copies, in Australian data centres where the backup service offers them, so a fire, flood or theft at the office doesn't take your data with it.

Microsoft 365 backup

Exchange, SharePoint and OneDrive aren't backed up by default. We add proper protection so deleted mail and files are recoverable.

Tested restores

We actually test that backups restore correctly on a schedule, rather than assuming the green tick means it worked.

Disaster recovery planning

A documented plan your team can follow: who does what, in what order, to get the business running again.

Monitoring & alerts

Backup jobs are monitored daily so failures are caught and fixed before they become a problem.

Who it's for

  • Businesses running a server, NAS or critical applications that can't afford to lose a day's work.
  • Offices on Microsoft 365 or Google Workspace who assume their data is backed up (it isn't by default).
  • Anyone who's been burnt before by a failed drive, ransomware, or a backup that turned out to be empty.
  • Businesses with compliance or insurance obligations around data protection.

How it works

  1. We look at what you've got. Servers, cloud services, files and databases: what needs protecting and how quickly you'd need it back.
  2. A plan and a quote. The right mix of local and cloud backup, recovery targets that suit your business, and no overselling.
  3. Set up and configured. Backup jobs scheduled, encryption and retention set, cloud replication running, usually with zero downtime.
  4. Tested properly. We run test restores on a schedule to prove the backups actually work, and share the results with you.
  5. Monitored and looked after. Daily checks, alerts on failures, and a real person to call if you ever need to recover something.

Why WaTo for backup & disaster recovery

  • We test restores instead of just checking the backup log says it ran.
  • We tell you exactly where your backups are stored, and we use Australian data centres where the backup service offers them.
  • A real person answers. If you need a file back at 8 am, you're not waiting in a queue.
  • One local team for backup, IT, cloud and security, so you're not passed between vendors.
  • Adelaide owned since 2001, supporting businesses across SA and remotely Australia-wide.

Backup & disaster recovery questions

How often should we back up?

It depends on how much work you can afford to lose. Most businesses we look after back up at least daily, and many back up continuously throughout the day. We'll work out what makes sense for your situation.

Is Microsoft 365 already backed up?

Not properly. Microsoft keeps the service running, but if someone deletes an email or a file after the retention window, it's gone. We add third-party backup so your mail, files and SharePoint are recoverable.

What if we get hit by ransomware?

If your backups are set up properly and kept separate from your network, we can restore clean copies of your data without paying a ransom. That's exactly why we keep off-site copies and test restores regularly.

How long does a full restore take?

A single file or mailbox takes minutes. A full server depends on size, but with local backup hardware on-site, most businesses are back up within a few hours rather than days.

Related services

Jobs we've done like this

Guides on this topic

Ready to get your backups sorted?

Tell us what you're running and we'll tell you honestly what needs protecting, and what doesn't. You get a plan that works without the scare tactics.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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