Adelaide owned and operated, IT & Digital + Web since 2001 .AUdomains have arrived — claim yours

.au vs .com.au — which domain?

When .au domains became available as a shorter alternative to .com.au, it created a new question for Australian businesses: which one should you use? The good news is it's not complicated. The tricky part is making sure you don't leave yourself exposed.

The short answer

If you're a business, register both. Use whichever one you prefer as your primary domain (most businesses stick with .com.au because it's what people are used to), and redirect the other one to it. The shorter .au is growing in popularity, but .com.au still carries more trust with Australian customers. Either way, owning both stops someone else from taking the one you don't use.

What to consider

Eligibility rules differ

A .com.au domain must match your registered business name, trademark, or trading name — a .au domain just needs a verifiable connection to Australia, like an ABN or ACN.

Keep your details current

From May 2026, .au domains won't renew if the ABN or ACN linked to them is inactive or out of date — your domain could be cancelled without warning.

Recognition matters

Most Australians still instinctively type .com.au — it signals 'Australian business' immediately and has been the standard for decades.

Shorter is sometimes better

A .au domain is shorter and cleaner on business cards and signage — it works well for newer brands that want a modern look.

SEO difference is minimal

Google treats .au and .com.au the same for Australian search results — there's no ranking advantage to either one.

Protect your brand

If you only register one, someone else could register the other and use it to confuse your customers or redirect traffic away from your business.

Who this guide is for

  • Business owners registering a domain for the first time and not sure which extension to pick.
  • Businesses with a .com.au wondering whether they also need the .au version.
  • Anyone who's been told they need to update their domain details before 2026 renewal changes.
  • People starting a new brand and weighing up which domain looks better.

What to do next

  1. Check what you already have. Look up your current domain registrations and see which extensions you've got — you might already have both without realising.
  2. Register the other one. If you only have .com.au, grab the .au — and vice versa. Domain registration costs around $15–30 per year.
  3. Set up a redirect. Point the secondary domain to your primary one so visitors always end up in the right place.
  4. Update your ABN/ACN details. Make sure the ABN or ACN linked to your domains is current and active — from May 2026, domains with outdated details won't renew.
  5. Talk to us if you're unsure. We can check your domain setup, handle the registration, and make sure everything's pointed correctly.

How WaTo can help

  • We can register and manage both domain extensions for your business so nothing slips through the cracks.
  • We set up the DNS and redirects so both domains work properly and point to your site.
  • We make sure your domain registrations are linked to current ABN/ACN details to avoid cancellation.
  • We monitor renewal dates so your domains don't accidentally expire.
  • We advise on domain strategy as part of our web services — practical advice, not upselling.

Related questions

Do I really need both?

Strictly speaking, no — one is enough for your website. But registering both is cheap insurance against someone else using the one you didn't grab. For a few dollars a year, it's worth the peace of mind.

Can anyone register a .au domain?

You need a verifiable connection to Australia — an ABN, ACN, Australian trademark, or proof of Australian residency. It's less restrictive than .com.au, which must match a registered business name.

Will my .com.au stop working?

No — .com.au domains are here to stay. The .au extension is an addition, not a replacement. Both will continue to work indefinitely.

What happens if my ABN lapses?

From May 2026, if the ABN or ACN tied to your domain is inactive or incorrect at renewal time, the domain will go to auto-delete instead of renewing. Check your details now to avoid surprises.

Still not sure?

Get in touch and we'll check your current domain setup, register anything that's missing, and make sure your details are up to date before the new renewal rules kick in.

No two businesses are the same — so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you — a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue — and for urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No — IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills — call us for a tailored quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based and provide remote support Australia-wide, with on-site visits across South Australia.

Will you work with our existing IT person?

Absolutely. We often co-manage — taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things for the future — not just patch them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan — take it or leave it
Contract, retainer, blocks or hourly — your choice
Patch it today, deal with it again later
Fix the root cause — and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only — you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting — Whosts.au
WaTo character — happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries — helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go — expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf — IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting — one team, one standard, looking after the lot.

When you work with us, you're not a client — you're a partner.