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Microsoft 365 health check in Adelaide

Most Microsoft 365 setups start tidy and drift. Staff come and go, someone adds a forwarding rule, sharing gets opened up for one project and never closed. A Microsoft 365 health check goes through your tenant setting by setting and tells you what's safe, what's risky and what you're paying for but not using.

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From $690 (ex GST) for a typical small business, done remotely. Every business is different, so call us and we'll work out the right scope and price together. See all our prices

Part of: Microsoft 365

The short answer

A Microsoft 365 health check reviews how a business's tenant is set up: multi-factor authentication and sign-in policies, admin roles, mailbox forwarding rules, external sharing in SharePoint, OneDrive and Teams, email authentication, device management, Microsoft Secure Score and licences. WaTo Consulting runs these reviews for Adelaide businesses remotely and changes nothing until you approve it.

Why check Microsoft 365 at all?

Email is still the most common way into a small business. The Australian Signals Directorate's latest threat report lists email compromise and business email compromise fraud as the top two cybercrimes reported by businesses. Most of the protection against that is already in your Microsoft 365 plan. It just needs to be switched on and set up properly, and that's what this check confirms.

What we review

Sign-in security

Multi-factor authentication for every account, legacy sign-in methods that skip it, and sign-ins from unusual countries.

Admin roles

Who holds Global Admin, whether those accounts are protected, and admin access left with old providers.

Mail rules and forwarding

Rules that quietly forward mail outside the business, a favourite trick after a mailbox is hacked.

Sharing

Anyone links, guest access and external sharing across SharePoint, OneDrive and Teams.

Email protection

SPF, DKIM and DMARC on your domain, anti-phishing policies and safe links and attachments where your plan includes them.

Secure Score

Your Microsoft Secure Score explained in plain English, with the handful of actions that make a real difference.

Devices

Which phones and laptops can reach company data, and whether Intune or basic mobility controls are in place.

Licences

Seats for people who have left and plans that don't match how people work.

Who it's for

  • Businesses that moved to Microsoft 365 years ago and haven't looked at the settings since.
  • Owners who have had a staff member's mailbox hacked, or come close.
  • Teams changing IT provider who want to know what the old provider left behind.
  • Anyone answering a cyber insurance question about multi-factor authentication and not sure of the honest answer.

How it works

  1. You give us read access. We use a reader role where possible, so nothing changes during the review.
  2. We go through the tenant. Settings, policies, sign-in logs, mail rules, sharing reports and Secure Score, all done remotely.
  3. We rate what we find. Red, orange or green for each item, with a plain reason and the steps to fix it.
  4. We walk you through it. A short call to go over the results. You approve any changes before we, or your provider, make them.

Why WaTo for a Microsoft 365 health check

  • We set up and look after Microsoft 365 for Adelaide businesses every day.
  • We explain the settings in terms of what they protect you from, not as a score to chase.
  • We check licences in the same pass, so a tighter setup doesn't cost you more than it needs to.
  • Use Google Workspace instead? We review that the same way.

Microsoft 365 health check questions

Do you need full admin access?

No. A global reader role covers almost everything we look at. We'll tell you exactly what access we need before we start.

Is a high Secure Score enough?

Not on its own. Microsoft says Secure Score isn't an absolute measure of how likely you are to be breached. It's a useful list of settings, but some points matter far more than others for a small business. We focus on those.

How long does the review take?

For most small businesses it's done within a week, remotely, with a short call at the end.

Will the changes lock staff out?

Not if they're rolled out properly. We plan things like multi-factor authentication with you, warn staff first and switch them on in stages.

Related services

Guides on this topic

Want a second look at your Microsoft 365?

Tell us roughly how many users you have. We'll explain what access we need and give you a fixed price.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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