Adelaide owned and operated, IT & Digital + Web since 2001→

Network health check in Adelaide

If the Wi-Fi drops out in the meeting room, the internet slows to a crawl at 10am, or nobody remembers the password to the firewall, your network needs a check-up. We look at everything between your internet connection and your staff's devices, find what's slowing you down or leaving you exposed, and draw you a map of how it all connects.

Last updated

From $540 (ex GST) for a single-site office. Every business is different, so call us and we'll work out the right scope and price together. See all our prices

The short answer

A network health check reviews a business's internet connection, firewall or router, switches, Wi-Fi access points and cabling. It checks firmware and security settings, measures Wi-Fi coverage, looks for single points of failure and documents how everything connects. WaTo Consulting runs network health checks for Adelaide offices and gives you a network diagram plus a ranked list of fixes.

What does a network health check cover?

We start at the internet connection and work inwards: the router or firewall, the switches in the cupboard, the Wi-Fi access points on the ceiling and the cabling between them. We check each piece is supported and up to date, look at how it's configured, and measure what your staff actually experience. Then we write down what we found, including the parts that are fine.

What we check

Firewall and router

Firmware version, admin passwords, open ports, remote access rules and whether the device still gets security updates.

Wi-Fi coverage

Signal strength and dead spots across the office, channel clashes with neighbours, and how many people each access point is carrying.

Wi-Fi security

Encryption settings, shared passwords, and whether guests and staff are kept on separate networks.

Switches and cabling

Port errors, slow links, tangled patch panels and anything running hot or past its supported life.

Internet and failover

Speed against what you pay for, whether there's a backup connection, and what stops working when the NBN drops.

Network diagram

A clear drawing of how your internet, firewall, switches, Wi-Fi and servers connect, so nobody has to guess next time.

Who it's for

  • Offices where the Wi-Fi is slow or drops out in certain rooms.
  • Businesses whose network was set up years ago by someone who's no longer around.
  • Teams planning to add staff, move offices or put in new phones and want to know if the network will cope.
  • Anyone who doesn't know the admin login for their own firewall.

How it works

  1. Tell us the symptoms. Where it's slow, when it drops out and what you've already tried. That points us at the right places.
  2. We visit and measure. A walk through the office with a Wi-Fi survey tool, a look in the network cupboard and a check of each device's settings.
  3. We map and rate it. We draw the network, then rate each finding red, orange or green with a short reason.
  4. You get the plan. Quick fixes first, then anything that needs new gear, with an honest view of what's worth replacing and what isn't.

Why WaTo for a network health check

  • We design, cable and run business networks around Adelaide, so we check them the way we'd build them.
  • We'll often fix a slow network with settings changes before suggesting new hardware.
  • We check whatever brand of gear you already have, and only suggest replacing it when it's unsupported or genuinely holding you back.
  • You keep the diagram and the passwords, documented and handed over properly.

Network health check questions

Will the check take our internet down?

No. We look and measure without changing anything. If a fix needs a restart, we book it for a quiet time.

Is a network health check the same as a network audit?

They overlap. A health check is the practical version: find the problems and rank the fixes. A full audit adds a complete device register, documented evidence and a costed plan, usually for insurance, compliance or a sale.

Do you need to replace our Wi-Fi?

Often not. Many Wi-Fi problems come from access points in the wrong spot, channels clashing with the shop next door, or old settings. We'll tell you when hardware really is the issue.

How long does it take?

A typical single-site office takes a few hours on-site, then a few days for us to write the report and draw the diagram.

Related services

Guides on this topic

Network giving you grief?

Tell us what's happening and where. We'll check it, map it and tell you what's worth fixing.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

Call Us Contact Us Help
Need help?Now?